Comcast’s network suffers short-lived but major outage in pockets across the United States


What you need to know

  • Comcast’s home internet and cable networks experienced massive outages across the United States around 1 pm PT / 4pm ET on October 15.
  • Down Detector showed a spike in user complaints at the time, though they seem to be dying down.
  • We reached out to Comcast for comment; they responded that their team “is not seeing” the issue.

Some Xfinity by Comcast customers experienced severe internet outages across the United States on Tuesday. While not every customer has been affected, we’ve heard reports of lost or slow internet in many major U.S. hubs.

Downdetector shows a spike in reports in the last hour, with 68% reporting “landline internet” issues. Some Android Central staffers have personally been affected, reporting problems with their home internet and cable TV; others still have internet and only experienced a brief outage earlier in the day. It may vary by location.

U.S. map showing Xfinity outages on October 15.

(Image credit: Down Detector)

Android Central reached out to Comcast asking for comment on the source of the outage and the timetable for when things will be fixed, as no Xfinity social media has commented on the outage. 



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